Shipping policy

Countries

Shipping to over 200 countries. We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Carrier partner

  • Standard shipping: USPS, YunExpress.
  • Expedited shipping: FedEx, DHL Express.

Delivery time

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information.

Delivery time = Processing time + Transit time.

Processing time: 5-7 business days.

Transit time: Varies by location. These are our estimates:

LOCATION *ESTIMATED SHIPPING TIME
United States 9-20 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

This doesn’t include our 5-7 business day processing time.

Please note: For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our to help you out.

Shipping cost

Shipping fee depends on the weight and size of the order, it will be displayed in the shopping cart.

Taxes & duties

Import duties, taxes, local taxes and charges are not included in the item price and shipping cost. ThatCoolShirt is not responsible for reporting or paying taxes. These charges vary from one country to another and are the buyer’s responsibility.

All orders are made on ThatCoolShirt are DDU (Delivery Duty Unpaid) basis, import taxes and duties will not be paid through ThatCoolShirt. Instead, the shipping carrier will invoice you upon delivery of your merchandise depends on the sales tax laws of the location to which you are shipping.

Please check with your country’s customs office to determine what these additional costs will be.